Privacy
Pledge
Derive
Technologies, LLC and DeriveTech.com is committed to protecting your
privacy. The information we collect is
gathered to ensure secure ordering and to provide a high level of ou can help us ensure your privacy by not sharing your
Online-Account user name or password with anyone. See below for detailed
information about how we protect your personal information. If you have any
concerns, comments or complaints, be sure to let us know at info@derivetech.com .
How much information must you share?
The amount of information we collect depends on you. We collect information
needed for secure ordering and customizing your experience. For our online employment application, we
gather more detailed personal information. See below to find out what
information is required for what task.
Browse our product site
Online-Account
Creation
We require your User name, password, and e-mail address.
Purchase product online from DeriveTech.com
Name, address and payment information, although credit card and
Application
for employment
First name, last name, address, home phone, city, state, zip and E-Mail
address, and current resume are what we require.
Is your information used for any other purpose?
We require only the personal information that is needed for safely processing
your online order and information requests and for contacting you about your
transactions. It is used exclusively for that purpose. If you become a Derive
customer, you may receive E-Mail and mailings from your account representative
and your account information may be analyzed as part of our standard business
practices.
Will your
information be given to any other party?
Your personal information is not shared with any other party.
What about e-mail?
When you purchase online from Derive, we will contact you by e-mail to confirm
your order and to update you on the status of your order.
Customer satisfaction:
Derive is committed to providing all customers with a world-class experience.
In order to measure how well we are doing and to better understand how we can
continually improve our product offerings and our ability to meet your unique
requirements, from time-to-time we may contact you by phone or e-mail and
solicit your participation in research.
How do we protect your information?
We employ powerful 128-bit encryption technology and Secure Socket Layers (SSL)
in all areas where your personal identity is required. For your protection,
transaction areas of DeriveTech.com are certified by VeriSign. This is
your assurance that our site is authentic and that we're employing SSL
security. You can check this security protection setting within your browser.
To view our VeriSign certificate, click on the Verisign image on the login page or the closed lock at the
bottom of your browser. Our site security information will appear. For more information, contact your browser's
publisher. Your account information and order history are kept behind our
firewall on separate servers. All transaction information is processed under
encrypted channels, although you always have the option to choose unencrypted
processing. To be sure you have the most protection available, be sure to
download the latest version of today's most popular browsers, Microsoft Internet Explorer and Netscape Communicator. In addition, access
to your personal information is restricted within our company to provide
maximum security.
Who can see your account information?
Only authorized programming personnel at Derive are permitted to see your
password. If you forget your password,
you can receive a reminder via e-mail or you can request a new one. Only
authorized sales, customer service and accounting personnel are permitted
access to your account information. Employees who violate our privacy pledge
will be subject to our normal disciplinary process. Whenever we hire other
organizations to provide support services, we will require them to conform to
our privacy pledge and to allow us to audit them for compliance.
What if you change how you use my information?
If we change how we use your personal information, we will notify you by
prominently posting notice of the change to this site.
How do you create a user profile?
If you've already conducted business with Derive in the past and would like to
begin purchasing online, you'll need to create an online-account. Creating an
online-Account requires you to speak to your account representative and
designate a valid E-Mail address (which will be your login ID), your name
(first and last) and password. Login ID
and passwords must consist of at least one non-white-space character and be at
least four characters in length. Spaces are not allowed in passwords. Once your online-Account is created, please
contact your account manager to link your online-Account to your customer
account.
What about cookies?
We use cookies as a way to give you better service. They personalize your
shopping experience and they help identify you. You will need to set your
browser to accept cookies if you wish to add items to a shopping cart. Information collected or stored via cookies
includes purchases; log in data, and pricing level.
How do you
give us feedback?
E-Mail info@derivetech.com to send us feedback via e-mail. Please note
that feedback given in this manner becomes property of Derive Technologies. If
you prefer not to have your comments used in this manner, simply use your own
e-mail to send a message to webmaster@derivetech.com.
Or you can indicate your preference at the top of your message.
How do you correct inaccurate information?
To correct any account information, please contact your account manager. We
will attempt to keep customer information complete, up to date, and accurate.
We will tell our customers how and where to conveniently access their account
information and how to notify us about errors which we will promptly correct.